Relationship Details

A form which is a part of the relationship review checklist, containing details of the nature of a customer relationship.

Relationship details contains the following fields:

• Regulated Activities: A field to indicate which of the organisation's regulated activities are relevant for this relationship.

• Source of Business: Whether the business was referred (by an existing customer), introduced (by an introducer) or direct (independently sourced).

  • Introducer: Appears if the source of business is introduced. The entity or entities which introduced the relationship.

• Face-to-Face Meeting: Whether the customer entity has been met by the firm directly, by a third party of the firm or not at all.

• Face-to-Face Participants: Whether the firm understands who met the customer.

• Concession: Any concession that applies to this relationship.