Becoming a Proofdesk Customer

Scheduling a Demo

We offer all our prospective customers an in-person or virtual guided walkthrough of Proofdesk as an informal chat with a member of the Proofdesk team. This is a chance for our team to understand your specific needs, to show how Proofdesk could fit into your AML/CFT process, and an opportunity for us to answer any questions you may have.

You can schedule a demo here.

Business Case

We offer our prospective customers a tailored Business Case document, outlining how Proofdesk could help in your organisation, our pricing, and our financial estimate of the benefits you'll see.

We also provide copies of our FAQs and Supplier Due Diligence documents which go into more detail about our infrastructure, information security, and data protection practices, as well as common questions around onboarding, risk mitigation, and integration with your existing processes.

Kick-Off

Once you're ready to get started with Proofdesk, we confirm the details of your subscription and send over an Order Form and a copy of our Master Services Agreement for you to digitally sign.

Next, we ask you to provide us with a copy of your existing polices, forms and customer risk assessment before scheduling an in-person or virtual meeting to go through your implementation in more detail. This is also a great opportunity to agree a plan for your adoption of Proofdesk and the support you will need.

Implementation Assessment

Our team puts together a comprehensive Implementation Assessment document specific to your organisation. This document details the configuration of your AML/CFT process within Proofdesk.

Once you are happy, our team will configure Proofdesk in line with this document. If you do not require our assistance with migrating your existing data, you will be ready to get started using Proofdesk!

Data Migration Process

We optionally provide assistance with migrating existing data into Proofdesk.

Exporting relevant data: The first step is to export the data you hold in your current system.

Transforming the data to Proofdesk's import format: Proofdesk expects us to import data using an XLSX file with sheets that match its main models (Relationships, Entities, Structure, etc). This stage involves restructuring the data to fit this model. This is done by our team using a custom-built tool to ensure that the transformation is repeatable and consistent. Our tool will also produce a list of validation warnings, such as duplicated entities.

Reviewing data: Once the data has been transformed we'll provide you with the resulting Excel file to review. There will likely be missing fields or data that couldn't be cleanly mapped. We'll need to determine if we want to use a default value, manually update the Excel file, or defer less critical information for later population.

Importing into your Proofesk test account: After the data has been reviewed, we'll import it into a test version of your Proofdesk account. This allows you to explore the data in the live interface and confirm that everything looks and behaves as expected.

Repeating steps as necessary: It’s common to go through one or more iterations before finalising the import. We’ll continue to adjust, re-transform, and re-import the data as needed until you’re happy with the result. Only once everything is correct will we proceed with loading the data into your live account.

After this, our team will transfer all data into your live Proofdesk account, ready to use with all your configuration and imported data!